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How to call Nationwide from abroad
Đã kiểm tra bằng cuộc gọi thử ngày 20 tháng 10, 2026Cập nhật ngày 20 tháng 10, 2026
From abroad, call Nationwide on +44 1793 65 67 89, the "Abroad" number it gives for telephone banking and for general enquiries about current accounts. Our test call from Poland on 20 October 2026 went through to an automated system with a keypad menu: 1 for current accounts, internet banking and credit cards, 2 for savings, 3 for personal loans, 4 for mortgages and 5 for insurance. When we pressed nothing, it asked us to say the reason for the call and then said it would need to identify us.
Cuộc gọi thử của chúng tôi
What our call to Nationwide sounded like
Mọi thứ trên dòng thời gian này đều lấy từ bản ghi âm của một cuộc gọi duy nhất:
Dựa trên1 cuộc gọi thử ngày 20 tháng 10, 2026, khoảng 08:53 (giờ Anh)
- Đã gọi từ Ba Lan qua Browzerphone
- Thời lượng 1:30
- Không bấm phím nào
- Các thông báo đã được ghi âm và chép lời
- Kết nối được
- Có
- Các lựa chọn trong menu
- 5
- Thời lượng cuộc gọi thử
- 1:30
- Có người nghe máy
- Khônggác máy sau 1:30
Lời chào
“Welcome to Nationwide.”
Have your account details or the app to hand
“You'll need your account details or our mobile app to hand for this call.”
1Current accounts, internet banking and credit cards
“For current accounts, internet banking and credit card inquiries, press 1.”
2Existing savings, including ISAs and bonds
“For existing savings, including ISAs and bonds, press 2.”
3Personal loans
“For personal loans, press 3.”
4Mortgages
“For mortgages, press 4.”
5Existing insurance policies
“Or for existing insurance policies, press 5.”
Không chọn gì, menu được đọc lại
Dành cho bạn:We pressed nothing, so the greeting and the whole menu played a second time.
It asks, in your own words, why you are calling
“In your own words, please say the reason for your call today.”
Asked again: in a few words
“In a few words, let me know what your query is about.”
Next step: identification
“Before we can help you with your query, we'll need to identify you.”
Dành cho bạn:The voice assistant moved on to this step without an answer from us. We hung up here.
Chúng tôi gác máy
Đến lúc đó vẫn chưa có ai nghe máy.
Trích nguyên văn từ bản ghi âm của cuộc gọi này; thời gian tính từ lúc cuộc gọi được trả lời, đã làm tròn. Chúng tôi chỉ nghe, không cung cấp thông tin gì và gác máy trước khi cuộc trò chuyện bắt đầu. Một cuộc gọi chỉ là một lần ghi nhận: menu và thời gian chờ có thể thay đổi. Cách chúng tôi kiểm tra
Which Nationwide number to call from abroad
Nationwide prints +44 1793 65 67 89 as the "Abroad" number on several of its pages. On its telephone banking page it is the number for automated telephone banking, open 24 hours, 7 days a week; the UK number is 03457 30 20 11. On its current account help page it is the number for general enquiries about current accounts (except FlexDirect and FlexPlus) and for FlexDirect, Monday to Saturday 8am to 8pm, Sundays 9am to 5pm and bank holidays 8am to 8pm.
On its living and working abroad page, Nationwide gives the same number for updating your tax declaration over the phone. Nationwide also lists the same number for reporting a lost or stolen card if you are not registered for online banking.
FlexPlus customers have their own number from abroad, +44 1793 54 12 00. For a replacement of a damaged credit card, Nationwide lists +44 2476 43 89 97 from abroad. We did not call these two numbers.
- 1Pick the number for your account from the table below. They are already in international form.
- 2If your phone cannot enter +, use the international exit code of the country you are in instead.
- 3Have your account details or the Nationwide app to hand: the system asks for them at the start.
Telephone banking and managing your account from abroad
Nationwide says that to use automated telephone banking you register first, by phone or in a branch, and it then posts you a telephone banking passnumber. To use it you need that passnumber and one of these: customer number, account number or 16-digit debit card number. Nationwide says it only asks for specific digits of your passnumber and never for the entire passnumber.
According to Nationwide, telephone banking lets you hear your balance and your last six transactions, make internal transfers to Nationwide current accounts held in your name, request a PIN reminder for card-based accounts and change your telephone banking passnumber.
On its living and working abroad page Nationwide says the app can only be downloaded from the UK app stores, so you need to download and register it before you leave, and that one time passcodes can only be sent to UK telephone numbers.
Call Nationwide from your browser
Browzerphone dials +44 numbers from a browser tab, with no SIM card and nothing to install, and charges per minute at a published rate that you can check before you call. The keys 1 to 5 for the Nationwide menu are on the keypad in the tab, and you can answer its spoken questions through your computer's microphone.
Nationwide numbers for callers abroad
- Telephone banking and general enquiries about current accounts (except FlexPlus)+44 1793 65 67 89Automated telephone banking: 24 hours, 7 days a week. Current account enquiries: Monday to Saturday 8am to 8pm, Sundays 9am to 5pm, bank holidays 8am to 8pm. Nationwide names no time zone on those pages; on its living abroad page it gives the same hours for this number as UK time.UK number: 03457 30 20 11 · tested by us
- FlexPlus general enquiries+44 1793 54 12 00Monday to Saturday 8am to 8pm, Sundays 9am to 5pm, bank holidays 8am to 8pm. Nationwide names no time zone, presumably UK time.UK number: 0800 11 88 55
| Nơi bạn gọi | Số điện thoại | Giờ làm việc | Ghi chú |
|---|---|---|---|
| Telephone banking and general enquiries about current accounts (except FlexPlus) | +44 1793 65 67 89 | Automated telephone banking: 24 hours, 7 days a week. Current account enquiries: Monday to Saturday 8am to 8pm, Sundays 9am to 5pm, bank holidays 8am to 8pm. Nationwide names no time zone on those pages; on its living abroad page it gives the same hours for this number as UK time. | UK number: 03457 30 20 11 · tested by us |
| FlexPlus general enquiries | +44 1793 54 12 00 | Monday to Saturday 8am to 8pm, Sundays 9am to 5pm, bank holidays 8am to 8pm. Nationwide names no time zone, presumably UK time. | UK number: 0800 11 88 55 |
Câu hỏi thường gặp
What is the Nationwide phone number from abroad?
+44 1793 65 67 89. Nationwide gives it as the "Abroad" number for telephone banking and for general enquiries about current accounts. FlexPlus customers call +44 1793 54 12 00.
When can I call Nationwide from abroad?
Nationwide says automated telephone banking is open 24 hours, 7 days a week. For general enquiries about current accounts it gives Monday to Saturday 8am to 8pm, Sundays 9am to 5pm and bank holidays 8am to 8pm, and on its living abroad page it states these hours for the same number as UK time.
What is the Nationwide phone menu?
In our test from Poland on 20 October 2026: 1 for current accounts, internet banking and credit card enquiries, 2 for existing savings including ISAs and bonds, 3 for personal loans, 4 for mortgages and 5 for existing insurance policies.
What do I need for Nationwide telephone banking?
Your telephone banking passnumber and your customer number, account number or 16-digit debit card number. Nationwide says it only asks for specific digits of your passnumber, never the entire passnumber.
Is the call free from abroad?
The Nationwide pages we used do not say what a call from abroad costs. What you pay depends on your provider and your plan.
Call a +44 number from this browser
No SIM card and no app. Sign up, check the rate to the United Kingdom and dial.
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Đã kiểm tra bằng cuộc gọi thử ngày 20 tháng 10, 2026 · Cập nhật ngày 20 tháng 10, 2026