Учреждения
How to call Vodafone UK from abroad
Проверено тестовым звонком 20 октября 2026 г.Обновлено 20 октября 2026 г.
Vodafone UK gives existing customers +44 7836 191 191 to call from a Vodafone mobile when abroad. In our test from Poland on 20 October 2026, a call from a foreign number outside Vodafone's network still reached the automated menu: 1 for existing customers, people waiting to be connected or with a service request, 2 to join Vodafone. When we pressed nothing, the system asked for a mobile or account number on the keypad, and nobody answered in the 90 seconds we listened.
Наш тестовый звонок
What our call to Vodafone UK sounded like
Все на этой шкале взято из записи одного-единственного звонка:
Основано на1 тестовый звонок, 20 октября 2026 г., около 11:26 по британскому времени
- Звонили из Польши через Browzerphone
- Длительность 1:30
- Клавиши не нажимали
- Сообщения записаны и расшифрованы
- Соединилось
- Да
- Пункты меню
- 2
- Длительность нашего теста
- 1:30
- Ответил человек
- Нетсброс через 1:30
Приветствие
«Thank you for calling Vodafone on the nation's network.»
1Existing customer, waiting to be connected or a service request
«If you're an existing customer, awaiting to be connected, or have a service request, press 1.»
2Joining Vodafone
«If you're looking to join Vodafone, press 2.»
No choice made: the menu plays again
«I'm sorry, I didn't get that.»
It asks for your mobile number
«For mobile accounts, enter the mobile number.»
Для вас:We pressed nothing. After playing the menu three times, the system moved on to this step by itself.
Landline or broadband: account or phone number
«For landline or broadband, enter your account or phone number.»
The account number is on a bill or in the My Vodafone app
«Existing customers can find this on a bill, or in the My Vodafone app.»
Device plans: device plan reference ID
«For device plans, enter your device plan reference ID.»
It asks again for your mobile number
«To talk to us about your mobile or mobile plan, please enter your mobile number.»
Мы положили трубку
К этому моменту никто не ответил.
Цитаты дословно из записи этого звонка; время от момента ответа, округлено. Мы только слушаем, не называем данных и кладем трубку до начала разговора. Один звонок показывает лишь один момент: меню и время ожидания могут меняться. Как мы проверяем
Which Vodafone number to call from abroad
Under "Call from abroad", Vodafone UK's contact page says: "Existing customers can call us on 0044 7836 191 191 from a Vodafone mobile when abroad." 0044 is the same as +44, so the number is +44 7836 191 191. Vodafone's roaming page gives the same number for calls to customer services from abroad. Neither page gives hours for it.
In the UK, the contact page gives 191, free from a Vodafone mobile, and 0333 304 0191 from a landline.
Vodafone names this number for its own mobiles. In our test from Poland on 20 October 2026 we called from a foreign number outside Vodafone's network, and the call still reached the automated menu. That is one call from one number; Vodafone does not say other phones are supported.
- 1Dial +44 7836 191 191. If your phone cannot enter +, use the international exit code of the country you are in instead.
- 2Press 1 if you are an existing customer, waiting to be connected or have a service request, or 2 to join Vodafone.
- 3Have your number ready: in our test the system asked for the mobile number for mobile accounts, the account or phone number for landline or broadband, and the device plan reference ID for device plans.
Other ways to reach Vodafone
The contact page offers TOBi, Vodafone's digital assistant, 24/7, and says that if TOBi cannot help, it will put you in touch with one of Vodafone's agents.
Vodafone also describes "Just Ask Once": pay monthly customers on mobile and home broadband can message it in the My Vodafone app and respond when it suits them. On the phone, the system told us the account number is on a bill or in the My Vodafone app.
Call Vodafone UK from your browser
Browzerphone dials +44 numbers from a browser tab, with no SIM card and nothing to install, and the keypad for the menu is in the same tab. +44 7836 191 191 is a UK mobile number, and calls to UK mobiles cost more than calls to UK landlines, so check the rate for UK mobiles on the rates page before you call.
Without credit, Browzerphone only allows a free trial call, and it ends after one minute. In our test the menu alone took almost a minute when we pressed nothing, so top up first if you need to get further.
Vodafone UK number for customers abroad
- Vodafone UK customer services from abroad (existing customers, from a Vodafone mobile)+44 7836 191 191Vodafone gives no hours for this number.In the UK: 191 from a Vodafone mobile, 0333 304 0191 from a landline · tested by us
| Куда звоните | Номер | Часы работы | Примечания |
|---|---|---|---|
| Vodafone UK customer services from abroad (existing customers, from a Vodafone mobile) | +44 7836 191 191 | Vodafone gives no hours for this number. | In the UK: 191 from a Vodafone mobile, 0333 304 0191 from a landline · tested by us |
Частые вопросы
What is Vodafone UK's phone number from abroad?
+44 7836 191 191. Vodafone's contact page gives it as 0044 7836 191 191 for existing customers calling from a Vodafone mobile when abroad. Vodafone gives no hours for this number.
Can I call it from a phone that is not on Vodafone?
Vodafone names the number for calls from a Vodafone mobile. In our test from Poland on 20 October 2026, a call from a foreign number outside Vodafone's network still reached the automated menu. We cannot say that holds for every phone or country.
What is the Vodafone UK phone menu?
In our test: 1 for existing customers, people waiting to be connected or with a service request, and 2 to join Vodafone. When we pressed nothing, the system asked for the mobile number, or the account or phone number for landline or broadband.
Is it free to call Vodafone from abroad?
Vodafone's contact page does not state the cost. The number is a UK mobile number, so what you pay depends on your provider's rate for calls to UK mobiles.
Call Vodafone UK from this browser
No SIM card and no app. Sign up, check the rate to UK mobiles and dial.
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Источники
Проверено тестовым звонком 20 октября 2026 г. · Обновлено 20 октября 2026 г.