Instanties
How to contact UK Visas and Immigration from outside the UK
Gecontroleerd met een testgesprek op 13 oktober 2026Bijgewerkt op 19 oktober 2026
If you are outside the UK and your question is about a visa application to come to the UK, UK Visas and Immigration publishes one phone number for you: +44 (0)300 790 6268, option 1. The call costs 69p a minute on top of what your own network charges, the English-language line is open Monday to Friday around the clock, and there is a second number for callers whose provider will not connect UK 0300 numbers. We called both on 13 October 2026: each connected straight away to the same recording and menu, where option 1 is for applications made from outside the UK.
Ons testgesprek
What our call to the UKVI visa line sounded like
Alles op deze tijdlijn komt uit de opname van één enkel gesprek:
Gebaseerd op1 testgesprek op 13 oktober 2026, rond 17:49 Britse tijd
- Gebeld vanuit Polen via Browzerphone
- Duur 2:31
- Geen toets ingedrukt
- Meldingen opgenomen en uitgeschreven
- Verbonden
- Ja
- Menukeuzes
- 7
- Duur van onze test
- 2:31
- Iemand nam op
- Neeopgehangen na 2:31
Begroeting
“Thank you for calling UK Visas and Immigration. This line can help provide information for visa and nationality enquiries from information that can be found on GOV.UK.”
Check your visa processing time online
“Did you know you can now check the expected processing time for your UK visa application online if you've applied to visit, study or work in the UK.”
Het menu begint
“Please choose from the following options.”
0UK and European Applicant Transfer Scheme
“If your enquiry is in relation to the UK and European Applicant Transfer Scheme, please press 0.”
1Application made from outside the UK
“If you are making an application from outside of the UK, press 1.”
Voor jou:On a second call we pressed 1: a second menu offered 1 for a nationality application, 2 for a Ukraine application and 3 for anything else. With nothing pressed, the line ended the call about 2 minutes 20 seconds in.
2Application made from inside the UK
3Technical problems or technical support
“If you are experiencing technical problems or need technical support, press 3.”
4Share code and immigration status
“If your enquiry is about a share code and getting your immigration status, press 4.”
5Employers and landlords: Right to Work, Right to Rent
“If you are an employer or a landlord with a query in relation to the Right to Work or Right to Rent Scheme, press 5.”
#eVisa
“If your enquiry is about an eVisa please press hash.”
With no key pressed, the whole recording starts again
We hebben opgehangen
Tot dan had niemand opgenomen.
Citaten woordelijk uit de opname van dit gesprek; tijden vanaf het moment dat het gesprek werd aangenomen, afgerond. We luisteren alleen, geven geen gegevens en hangen op voordat er een gesprek begint. Eén gesprek is een momentopname: het menu en de wachttijd kunnen veranderen. Hoe we testen
Which line to use
The number above is the contact UKVI gives to people outside the UK who are asking about applying for a visa to come to the UK. Select option 1 when the recording starts.
If you cannot dial UK 0300 numbers from where you are, UKVI publishes +44 (0)203 875 4669 as an alternative to the same service.
UKVI splits its contacts by subject, and questions about its other services are routed to different teams. If yours is not about a visa application made from outside the UK, start from the UKVI contact pages on GOV.UK and follow the questions to the right contact rather than calling this line and being passed on.
What each route costs
The phone line costs 69 pence per minute on top of your standard network charges. That charge is UKVI's own and it applies however you place the call, so the total is 69p a minute plus whatever reaching a UK number costs you.
There is also a paid email route, through UKVI's online form. A query costs £2.74 and you are not charged for follow-up emails about the same enquiry. You get a reply within 5 days, except on Fridays, Saturdays, Sundays and UK public holidays.
That makes email the cheaper route for anything that is not urgent, and the phone worth it when you need an answer the same day. Either way, write your question out first - at 69p a minute, thinking on the line is expensive.
Lines in other languages
The English-language line runs Monday to Friday, 24 hours, and closes on UK bank holidays. Other languages are on the same number with their own hours, published in UK local time.
- Arabic: Sunday to Thursday, 5am to 1pm UK local time.
- Cantonese: Monday to Friday, 1am to 9am UK local time.
- French: Monday to Friday, 9am to 5pm UK local time.
- Hindi: Monday to Friday, 4am to midday UK local time.
- Mandarin: Monday to Friday, 1am to 9am UK local time.
- Russian: Monday to Friday, 6am to 2pm UK local time.
- Spanish: Monday to Friday, 1pm to 1am UK local time.
How to dial the number
GOV.UK writes the number as +44 (0)300 790 6268. The zero in brackets is the one you drop when you dial from outside the UK; everything else stays as it is.
- 1Have your application details in front of you - the paperwork, the dates and any reference you were given when you applied.
- 2Start with a plus sign, or your country's exit code if the plus will not work: 00 across most of Europe, 011 from the US and Canada.
- 3Add 44 for the United Kingdom, then the rest of the number without its leading zero: +44 300 790 6268.
- 4Select option 1, and keep an eye on the clock - the line is charged by the minute.
Calling from a browser
On a roaming SIM, the 69p a minute for the line comes on top of whatever your own network charges you for the call. Browzerphone dials the same +44 number from a browser tab, charged per minute, with no SIM card and nothing installed.
On a laptop you can keep your application open next to the call and take notes while you wait. Check the per-minute rate to the United Kingdom first, so you know both halves of what the call will cost.
Meer testgesprekken
+44 203 875 4669 · 13 oktober 2026
Ons testgesprek
What our call to the UKVI alternative line sounded like
Alles op deze tijdlijn komt uit de opname van één enkel gesprek:
Gebaseerd op1 testgesprek op 13 oktober 2026, rond 17:49 Britse tijd
- Gebeld vanuit Polen via Browzerphone
- Duur 2:30
- Geen toets ingedrukt
- Meldingen opgenomen en uitgeschreven
- Verbonden
- Ja
- Menukeuzes
- 7
- Duur van onze test
- 2:30
- Iemand nam op
- Neeopgehangen na 2:30
Begroeting
“Thank you for calling UK Visas and Immigration. This line can help provide information for visa and nationality enquiries from information that can be found on GOV.UK.”
Voor jou:The same recording and menu as on +44 300 790 6268.
Check your visa processing time online
“Did you know you can now check the expected processing time for your UK visa application online if you've applied to visit, study or work in the UK.”
Het menu begint
“Please choose from the following options.”
0UK and European Applicant Transfer Scheme
“If your enquiry is in relation to the UK and European Applicant Transfer Scheme, please press 0.”
1Application made from outside the UK
“If you are making an application from outside of the UK, press 1.”
2Application made from inside the UK
3Technical problems or technical support
“If you are experiencing technical problems or need technical support, press 3.”
4Share code and immigration status
“If your enquiry is about a share code and getting your immigration status, press 4.”
5Employers and landlords: Right to Work, Right to Rent
“If you are an employer or a landlord with a query in relation to the Right to Work or Right to Rent Scheme, press 5.”
#eVisa
“If your enquiry is about an eVisa please press hash.”
With no key pressed, the whole recording starts again
We hebben opgehangen
Tot dan had niemand opgenomen.
Citaten woordelijk uit de opname van dit gesprek; tijden vanaf het moment dat het gesprek werd aangenomen, afgerond. We luisteren alleen, geven geen gegevens en hangen op voordat er een gesprek begint. Eén gesprek is een momentopname: het menu en de wachttijd kunnen veranderen. Hoe we testen
UKVI numbers for callers outside the UK
- Visa applications made from outside the UK+44 300 790 6268Monday to Friday, 24 hours. Closed on UK bank holidays.Select option 1 · 69p per minute plus network charges
- Alternative line, same service+44 203 875 4669Monday to Friday, 24 hours. Closed on UK bank holidays.For callers who cannot dial UK 0300 numbers
| Waar je belt | Nummer | Openingstijden | Opmerkingen |
|---|---|---|---|
| Visa applications made from outside the UK | +44 300 790 6268 | Monday to Friday, 24 hours. Closed on UK bank holidays. | Select option 1 · 69p per minute plus network charges |
| Alternative line, same service | +44 203 875 4669 | Monday to Friday, 24 hours. Closed on UK bank holidays. | For callers who cannot dial UK 0300 numbers |
Veelgestelde vragen
What is the UKVI phone number from outside the UK?
+44 (0)300 790 6268, then option 1, for questions about applying for a visa to come to the UK. Calls cost 69 pence per minute on top of your standard network charges.
What if I cannot call a UK 0300 number?
UKVI publishes +44 (0)203 875 4669 as an alternative for callers who cannot dial UK 0300 numbers. It reaches the same service.
Which option do I press?
On our call on 13 October 2026, option 1 was for applications made from outside the UK. It led to a second menu: 1 for a nationality application, 2 for a Ukraine application, 3 for anything else. Other options in the first menu: 0 for the UK and European Applicant Transfer Scheme, 2 for applications from inside the UK, 3 for technical support, 4 for share codes and immigration status, 5 for employers and landlords, and # for eVisas.
When is the line open?
The English-language line is open Monday to Friday, 24 hours, and is closed on UK bank holidays. The Arabic, Cantonese, French, Hindi, Mandarin, Russian and Spanish lines have their own hours, listed above in UK local time.
Can I email UKVI instead?
Yes, through UKVI's online form. A query costs £2.74, follow-up emails about the same enquiry are free, and you get a reply within 5 days, except on Fridays, Saturdays, Sundays and UK public holidays.
Does calling from a browser avoid the 69p a minute?
No. The 69 pence per minute is UKVI's charge for the line and you pay it however you call. What changes is the rest: instead of a roaming bill you pay a per-minute rate to the United Kingdom, which you can check before you dial.
Dial +44 from a browser tab
No SIM card and no roaming. Check the rate to the United Kingdom, sign up and call.
Lees verder
Bronnen
Gecontroleerd met een testgesprek op 13 oktober 2026 · Bijgewerkt op 19 oktober 2026