Instanties
How to call Three from abroad
Gecontroleerd met een testgesprek op 20 oktober 2026Bijgewerkt op 20 oktober 2026
From abroad, Three gives personal customers +44 7782 333 333 and mobile broadband customers +44 7782 333 500. Our test call from Poland on 20 October 2026 to +44 7782 333 333 reached a menu with 1 for help with an existing mobile and 2 to buy a new phone or a SIM only plan. When we pressed nothing, Three ended the call after about a minute, so choose an option straight away.
Ons testgesprek
What our call to Three's line for personal customers sounded like
Alles op deze tijdlijn komt uit de opname van één enkel gesprek:
Gebaseerd op1 testgesprek op 20 oktober 2026, rond 11:26 Britse tijd
- Gebeld vanuit Polen via Browzerphone
- Duur 1:01
- Geen toets ingedrukt
- Meldingen opgenomen en uitgeschreven
- Verbonden
- Ja
- Menukeuzes
- 2
- Duur van onze test
- 1:01
- Iemand nam op
- Neede lijn hing op na 1:01
Begroeting
“Welcome to Three on the nation's network.”
1Help with your existing mobile
“If you're calling for help with your existing mobile, press one”
2Buy a new phone or a SIM only plan
“or to buy a new phone device or sim only plan, press two.”
No choice made: the menu plays again
“Sorry, I didn't get that.”
The menu plays a third time
No choice made: Three says goodbye
“Sorry, you're still having problems. Thanks for calling Three.”
Voor jou:We pressed nothing, and after the menu had played three times Three ended the call. Press 1 or 2 straight away.
De lijn hangt op
Citaten woordelijk uit de opname van dit gesprek; tijden vanaf het moment dat het gesprek werd aangenomen, afgerond. We luisteren alleen, geven geen gegevens en hangen op voordat er een gesprek begint. Eén gesprek is een momentopname: het menu en de wachttijd kunnen veranderen. Hoe we testen
Which Three number to call from abroad
Three's contact page lists one number from abroad per customer type, each marked "standard roaming rates apply": +44 7782 333 333 for personal customers and +44 7782 333 500 for mobile broadband customers. We called only the first.
For personal customers, Three says its lines are open 08:00 to 20:00 Monday to Friday and 09:00 to 18:00 Saturday and Sunday. It names no time zone, presumably UK time, and gives no separate hours for mobile broadband.
In the UK, the same page gives 333 from a Three phone and 0333 338 1001 from any other phone for personal customers, and 500 or 0333 338 1003 for mobile broadband.
- 1Dial +44 7782 333 333, or +44 7782 333 500 for mobile broadband. If your phone cannot enter +, use the international exit code of the country you are in instead.
- 2Press 1 for help with your existing mobile or 2 to buy a new phone or a SIM only plan.
- 3Do it while the menu plays: in our test Three hung up after about a minute without a choice.
Live Chat and the Three app
Three's contact page also offers Live Chat with its team, open 08:00 to 22:00 Monday to Friday and 09:00 to 20:00 Saturday and Sunday, and points to the Three app for managing your account.
Call Three from your browser
Browzerphone dials +44 numbers from a browser tab, with no SIM card and nothing to install, and the keypad for the menu is in the same tab. Three's numbers from abroad are UK mobile numbers, and calls to UK mobiles cost more than calls to UK landlines, so check the rate for UK mobiles on the rates page before you call.
Without credit, Browzerphone only allows a free trial call, and it ends after one minute. That is enough to hear the menu, but not to wait for help, so top up first.
Three numbers for callers abroad
- Personal customers from abroad+44 7782 333 333Monday to Friday 08:00 to 20:00, Saturday and Sunday 09:00 to 18:00. Three names no time zone, presumably UK time.UK: 333 from a Three phone, 0333 338 1001 from other phones · tested by us
- Mobile broadband customers from abroad+44 7782 333 500Three gives phone hours only for personal customers.UK: 500 from a Three phone, 0333 338 1003 from other phones
| Waar je belt | Nummer | Openingstijden | Opmerkingen |
|---|---|---|---|
| Personal customers from abroad | +44 7782 333 333 | Monday to Friday 08:00 to 20:00, Saturday and Sunday 09:00 to 18:00. Three names no time zone, presumably UK time. | UK: 333 from a Three phone, 0333 338 1001 from other phones · tested by us |
| Mobile broadband customers from abroad | +44 7782 333 500 | Three gives phone hours only for personal customers. | UK: 500 from a Three phone, 0333 338 1003 from other phones |
Veelgestelde vragen
What is Three's phone number from abroad?
+44 7782 333 333 for personal customers and +44 7782 333 500 for mobile broadband customers. Three's lines for personal customers are open Monday to Friday 08:00 to 20:00 and Saturday and Sunday 09:00 to 18:00; Three names no time zone, presumably UK time.
What is the Three phone menu?
In our test from Poland on 20 October 2026: 1 for help with your existing mobile and 2 to buy a new phone or a SIM only plan.
Why did Three hang up on me?
In our test, when we pressed nothing, the menu played three times and then Three said "Sorry, you're still having problems. Thanks for calling Three." and ended the call after about a minute. Press 1 or 2 while the menu plays.
Is calling Three from abroad free?
Three marks both numbers "standard roaming rates apply" and states no other cost. Both are UK mobile numbers, so from a phone that is not on Three, what you pay depends on your provider's rate for calls to UK mobiles.
Call Three from this browser
No SIM card and no app. Sign up, check the rate to UK mobiles and dial.
Lees verder
Bronnen
Gecontroleerd met een testgesprek op 20 oktober 2026 · Bijgewerkt op 20 oktober 2026