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How to call An Post from abroad
Sinubukan sa test call noong Nobyembre 7, 2026In-update noong Nobyembre 7, 2026
From abroad, call An Post about letters and parcels on +353 1 705 7600, Monday to Friday from 9:00 to 17:30 and Saturday from 9:00 to 14:00, Irish time. An Post prints it as 353 (1) 705 7600 under "Post and Parcels"; for An Post Money current accounts the number from abroad is +353 1 705 8000. In our test call from a US number on Saturday 7 November 2026 at 9:16, the line answered at once and played almost a minute of announcements, with 0 for the message in Irish; we heard no menu or queue before we hung up after 60 seconds.
Ang test call namin
What our call to An Post sounded like
Lahat ng nasa timeline na ito ay galing sa recording ng iisang tawag:
Batay sa1 test call noong Nobyembre 7, 2026, bandang 09:16 oras sa Ireland
- Tumawag mula sa US na numero gamit ang Browzerphone
- Tagal 1:00
- Walang pinindot na key
- Ni-record at isinulat ang mga abiso
- Kumonekta
- Oo
- Mga pagpipilian sa menu
- 1
- Tagal ng test namin
- 1:00
- May taong sumagot
- Hindibinaba namin pagkalipas ng 1:00
Thank you for calling An Post
Notice: access to the contact centre on 12 and 13 November
Para sa iyo:A notice for 12 and 13 November 2026 only: other days may have a different one, or none.
Phone lines 10:00 to 15:00 on those days
“Our phone lines will operate on reduced hours, from 10am to 3pm on both days.”
WhatsApp, chat and social media 9:00 to 17:30
“Our team will be available on WhatsApp, our chat service and social media from 9am to 5.30pm.”
Calls may be recorded
“Your call may be recorded and monitored for training and quality assurance, regulatory compliance and to resolve any potential disputes.”
Welcome in English and Irish
“Welcome to An Post.”
0The message in Irish
“If you would like to hear this message in Irish, please press 0.”
The message in Irish begins
Binaba namin
Wala pang sumasagot hanggang noon.
Para sa iyo:Our 60-second limit ran out during the Irish version. No closed message, but no menu or queue yet either.
Mga sipi na salita-sa-salita mula sa recording ng tawag na ito; ang mga oras ay mula nang sagutin ang tawag, naka-round. Nakikinig lang kami, wala kaming ibinibigay na detalye at binababa namin bago magsimula ang usapan. Isang tawag ay isang tingin lang: puwedeng magbago ang menu at ang paghihintay. Paano kami nagte-test
Which An Post number to call from abroad
For letters and parcels, An Post's contact page gives one number under "Other enquiries": Post and Parcels, 353 (1) 705 7600. From outside Ireland that is +353 1 705 7600, without the brackets.
The same page puts its chat channels first. Webchat on the contact page is open Monday to Friday from 9:00 to 17:00 and Saturday from 9:00 to 14:00; WhatsApp for mail and parcel enquiries runs Monday to Friday from 9:00 to 17:00. A chatbot, OscarBot, answers at any hour in the Help and Support hub.
- 1Calling about a parcel? Check it on An Post's track and trace first: the contact page points there for the latest information on your post.
- 2Dial +353 1 705 7600. If your phone cannot enter +, use the international exit code of the country you are in, for example 00.
- 3Expect announcements first. In our test there was a notice about the days ahead, the call recording notice and a welcome in English and Irish; press 0 if you want the message in Irish.
- 4After 60 seconds we were still listening to announcements, with no menu and no queue yet, so we cannot say how long it takes to reach someone. There was no message that the line was closed on Saturday morning.
An Post Money: current account, cards and loans
An Post Money has its own contact page with numbers marked "From abroad". Current account customer services: +353 1 705 8000, Monday to Friday from 9:00 to 18:00, printed as 00 353 1 705 8000. For an emergency or a lost or stolen current account card, the page gives +44 115 965 9218 from abroad (printed as 0044 115 9659218), open 24/7, which is a UK number.
Credit cards and loans: customer service and complaints from abroad on 00 353 7195 94094, which is +353 71 959 4094. The page gives no hours for this line.
Customs charges on parcels
Many calls to An Post are about customs. Its contact page explains that goods bought from outside the EU, Britain included, can carry customs charges that must be paid before delivery, that An Post collects them for Irish Revenue, and that from 3 February 2026 its customs administration fee is €6.95. From 1 July 2026, new EU rules add a minimum import duty of €3 per line item.
Unpaid items are returned to the sender after the "pay by" date, so pay online or at a post office with the customs reference number from the postcard, SMS or email before you call.
When to call from another time zone
An Post gives its hours without a time zone; they are Irish times. Ireland is one hour behind Poland, Germany, France and Spain all year round, so the Post and Parcels line answers from 10:00 to 18:30 on weekdays and from 10:00 to 15:00 on Saturday in those countries.
Hours can change for a day or two. When we called on 7 November 2026, the recording warned that on Thursday 12 and Friday 13 November 2026 the phone lines would run only from 10:00 to 15:00 Irish time, because of security restrictions around EU meetings at the Convention Centre Dublin, while WhatsApp, chat and social media would answer from 9:00 to 17:30.
Call An Post from your browser
Browzerphone dials +353 numbers from a browser tab, with no SIM card and nothing to install, and charges per minute at a published rate that you can check before you call.
Without credit, Browzerphone only allows a free trial call that ends after one minute. In our test the announcements alone took almost that long, so top up first.
An Post numbers for callers abroad
- Post and Parcels+353 1 705 7600Monday to Friday 9:00 to 17:30, Saturday 9:00 to 14:00 (Irish time).Printed as 353 (1) 705 7600 · tested by us
- An Post Money: current account customer services+353 1 705 8000Monday to Friday, 9:00 to 18:00 (Irish time).Printed as 00 353 1 705 8000 · in Ireland 01 705 8000
- An Post Money: credit cards and loans+353 71 959 4094Not given by An Post.Printed as 00 353 7195 94094 · in Ireland 0818 205 410
| Saan ka tatawag | Numero | Oras ng serbisyo | Mga tala |
|---|---|---|---|
| Post and Parcels | +353 1 705 7600 | Monday to Friday 9:00 to 17:30, Saturday 9:00 to 14:00 (Irish time). | Printed as 353 (1) 705 7600 · tested by us |
| An Post Money: current account customer services | +353 1 705 8000 | Monday to Friday, 9:00 to 18:00 (Irish time). | Printed as 00 353 1 705 8000 · in Ireland 01 705 8000 |
| An Post Money: credit cards and loans | +353 71 959 4094 | Not given by An Post. | Printed as 00 353 7195 94094 · in Ireland 0818 205 410 |
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What is An Post's phone number from abroad?
For letters and parcels, +353 1 705 7600, which An Post prints as 353 (1) 705 7600. It is open Monday to Friday 9:00 to 17:30 and Saturday 9:00 to 14:00 Irish time.
Can I contact An Post on WhatsApp?
Yes. An Post offers WhatsApp for mail and parcel enquiries on its contact page, Monday to Friday from 9:00 to 17:00, and webchat on the same page on weekdays and Saturday mornings.
What is the An Post Money number from abroad?
Current account customer services: +353 1 705 8000, Monday to Friday 9:00 to 18:00. Credit cards and loans: +353 71 959 4094.
What happens when I call An Post from abroad?
In our test from a US number on Saturday 7 November 2026, the line answered at once and played almost a minute of announcements: a notice about reduced hours on 12 and 13 November, the call recording notice, a welcome in English and Irish and 0 for the message in Irish. We hung up after 60 seconds, before any menu or queue.
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Sinubukan sa test call noong Nobyembre 7, 2026 · In-update noong Nobyembre 7, 2026